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Testimonials

1186 Company Testimonials

Stayed July 2019

5/5 
"Everything was exactly as stated. Looking forward to using Village Realty on our next visit to the Outer Banks."

Stayed July 2019

5/5 
"Excellent! Providing all information necessary for my vacation rental timely"

Stayed July 2019

5/5 
"We started vacationing with Village Realty in 2005 and have always had a positive experience. The homes are consistently well appointed and clean, the customer service is friendly and helpful, maintenance is quick to fix any issues. My only complaint is that the search feature on the website isn’t the best but if we are ever in need of help finding a rental we just give them a call. I would recommend them (and often do) to anyone looking for a high quality vacation in the Outer Banks. My favorite place in the world!"

Stayed July 2019

5/5 
"Wonderful stay even the night Micheal passed through. Winds were tremendous causing small damage to our home and minor damage to the house next to us. We were amazed how quickly the damage was repaired. Reported damage around 8AM to Village Realty, their emergency number and they were out to evaluate within an hour and the repairs started within 2 hours. Very responsive!"

Stayed July 2019

5/5 
"This was our first trip to the Outer Banks. I must say that Village Realty was so helpful. I had a ton of questions to ask and they politely answered all of them. Sometimes they even answered with a phone call to be sure I got all of the information that I needed. We were set to come in the middle of September, 2018. But we had an uninvited guest showing up a bit early, Florence. Fortunately for us, she took a Southerly turn and missed the area of the OBX where we were staying. Village Realty kept us informed of the evacuations and when we could expect to get into our rental. As it turns out, we lost only 18 hours of our rental as we were able to get in at 10 am Sunday morning. Everything was in good order. And when you consider that this company manages over 700 properties (I asked), that is no small feat. Our house in Kill Devil Hills was fantastic. It was as pictured and as promised. We had no problems getting there and getting in. The house itself did have some maintenance issues but they were no fault of Village Realty. We had about 5 things that needed to be addressed during our stay and they handled each one quickly. The only negative thing I can say is that they didn't communicate back to me when I would submit a maintenance request either by voice mail or by their app. It would have been nice to have had someone call and say "we got your message about the air conditioner. Someone will be out today." Everyone I talked to, from the vacation specialists to the maintenance department to the repairmen on site, were friendly and responsive to questions that I had. Per my experience, Village Realty is a top notch company in what they do."

Stayed July 2019

5/5 
"Village realty made booking our rental home so easy! Everyone I talked to was very helpful & knowledgeable. Our house was neat & clean (and available on time even after a hurricane). We couldn’t have asked for a better experience. I will definately book with them again!"

Stayed July 2019

5/5 
"We rented a large house 9/1-9/8 from Village Realty. The house was clean and well taken care of for us. Village realty responded very quickly to any maintenance issues we had. We had a great time and will not hesitate to rent from them again."

Stayed July 2019

5/5 
"I have been going here since I was a kid and now share new memories with my husband and kids. Houses are always so bright and inviting. The neighborhood is so family friendly and the clubhouse is a great way to spend your day at the beach and the pool. We look forward to our trips every year!"

Stayed July 2019

5/5 
"Village Reality in Nags Head NC is the best. Staff is excellent and helpful. This is the realtor to use if you are looking to rent a vacation home in Nags Head NC. Great staff !!!! John G. Lewes Delaware"

Stayed July 2019

5/5 
"Very professional and willing to assist in every way possible. Definitely a pleasure to work with."

Stayed July 2019

5/5 
"Village Realty provided excellent service in helping me choose a rental in Nags Head and they were wonderful throughout our stay, making a needed repair quickly and efficiently. Thank you to Kim and all the staff at Village Realty. You went above and beyond to make our week perfect! See you next year."

Stayed July 2019

5/5 
"The House was beautiful and very clean.We had a wonderful time.Weather was absolutely gorgeous Sunny the whole week.The Bike path was the best part of staying in this gated community.Pool and Hot tub was great.A gas grill instead of a charcoal grill would of been nice.Would I come back and stay with Village Reality ? You Bet...Great Job."

Stayed July 2019

5/5 
"The home we stayed in was wonderful. There were a couple problems and Village Realty was incredibly responsive about getting the issues resolved. Great trip and I would recommend using Village Realty."

Stayed July 2019

5/5 
"The 10 adults and our 9 grandchild had a wonderful time. The house was so spacious we all had plenty of room. The washers and dryers were in constant use. Two of everything made life easy. The pool and hot tub were really nice and used quite a bit- especially by the kids. Even though linens were not there when we arrived, they were delivered early Sat evening and the staff made the beds. The house was very clean. Everything functioned well the whole week. The location is great. The grills are charcoal and unusable. You need to get a Weber-type propane grill with a lid and not force people to rent a grill. We had families of four that flew in and could not bring beach towels. Having the linen and towel service supply them is not asking too much for a house that costs this much."

Stayed July 2019

5/5 
"Professional,responsive, very friendly staff."

Stayed July 2019

5/5 
"Great rental place. Staff is great"

Stayed July 2019

5/5 
"This is our 3rd time staying at a Village Realty property, they are always so well maintained! Now with the key less entry feature on properties, checking in and out is such a breeze! Really appreciate the added convenience!"

Stayed June 2019

5/5 
"Village Realty is a well oiled machine with helpful, nice people. From booking all the way through one very minor issue while on vacation, their level of customer service was outstanding. I would, most definitely, use them again to book a vacation."

Stayed June 2019

5/5 
"****UPDATE**** Bob Oakes, owner of Village Realty reached out to us. He was very accommodating and went above and beyond to remedy the situation to the best of his ability. We were very pleased with our experience dealing with him; and will be returning to the Outer Banks again and giving Village Realty another chance. We rented a home in Currituck Club with our best friends and their children through Village Realty. This is our first time in the Outer Banks; and the private pool and spa made this rental a win for us. The bonus we didn’t bargain for was the sewage treatment plant sitting right beside our rental home. It was absolutely disgusting and after contacting the rental office; we were told that the sewage smell is a well known issue at Currituck Club and we just “got it on a bad week”. Coincidentally, Village Realty fails to disclose that a poop plant is right next door to their rental home at 507 Meadow Lane...and in fact, all rental homes in Magnolia Bay sometimes get the poop smell. After much back and forth, we were offered a $100 refund of our $3,500 vacation for the “inconvenient smell.” Absolutely unacceptable and ridiculous. To be exact, my husband described it as “vacationing in the middle of some old man’s fart.” Trust me, go somewhere else. Your money will be better spent - even if you have to pay more."

Stayed June 2019

5/5 
"The condo was clean and fresh when we got there. There was even fresh ice in the freezer."

Stayed June 2019

5/5 
"We recently rented a house through Village Realty for a week this summer in Nags Head. The entire experience went very well from booking it back in November to arriving on the first day. The house was meticulously cleaned from top to bottom. I really like the fact that someone from Village Realty comes to the house before the next guests are able to enter. They were very friendly, and allowed us to get in early as soon as they approved it for our occupancy. The Jersey shore could learn many lesson from the process that Village Realty has. Keep up the good work...we'll be back!"

Stayed June 2019

5/5 
"We had a great week at Pelican's Paradise! There were 9 of us (4 adults & 5 kids, 10 years old to 15 years). The kids immediately gravitated to the outside pool and spa area as the adults enjoyed the pool and deck furniture. The bedrooms were clean and spacious and the kitchen, dining, and living room was perfect for large gatherings. The access to the beach was a short walk (down the cul-de-sac) and was fine for the older kids walking back & forth. The beach was very clean and we enjoyed taking the long stroll to Jennette's Pier. It was aggravating or annoying having the Nags Head Beach Security constantly passing by in pickup trucks and 4-wheelers. I felt it was a waist of time and money with the constant drive throughs ( many times zig-zagging through families). The access to the pool and spa was spot on, especially having the two large outdoor showers near the pool. Overall, I would highly recommend Pelican's Paradise and look forward to returning to Nags Head, NC!"

Stayed June 2019

5/5 
"Very easy to rent from with easy access to property and very helpful on arrival."

Stayed June 2019

5/5 
"We had a wonderful time at Nags Head this year. The beach house was beautiful, very clean and well organized. The Village Pool area was very well maintained and we loved riding over with "Big Daddy" (a wonderful person to chat with)! We cannot say enough about our "experience" except to say that we will be renting from you next year and are recommending you to friends who are interested in vacationing at OBX. Keep up the good work, we know this has to be a team effort! Mac and Colleen Fry"