Testimonials

"Great management company to deal with! The app is great! And the staff were fantastic to deal with! Will rent from them every year from here on out!!"

"Very nice property. Beach access across the street. Wonderful swimming pool, but would have been nice to have lights for nighttime swimming. Plenty room for multiple vehicles. The bedrooms were very comfortable. The range could use replacing. Only one negative, the pool table could use a resurfacing and new balls and (short) sticks. All-in-all, 16 family members had a great week. We may just book this house again. Thank you."

"We had another great experience with Village Realty. They have a wonderful staff to work with."

"Beautiful house, great location. Lots to do nearby."

"The customer service provided by Village Realty was far and above what we had previously experienced in coming to the Outer Banks over the last 11 years. We will definitely be booking our family vacations in the OBX with them in the future."

"Village Realty was great! All of the employees were professional and courteous. We would definitely use there service again. Our first family vacation on the Outer Banks was truly awesome!"

"The house was beautiful and spacious. It accommodated our family nicely and everyone had a great time. The pool was especially appreciated due to the hot and humid weather during our stay."

"Our second year in this lovely cottage! Last year we requested a few additional items to be placed in Happy Ours and this year everything we suggested was there! THANK YOU SO MUCH!! We especially enjoy all the bedrooms for our family. Plus we love the South Nags Head location. It is close to everything! The new locking system is fabulous. It is very nice to go directly to our cottage on arrival. Plus checkout is equally convenient. Another great thing about this cottage are all the chairs and tables on the decks. Thanks for that too! Of course we must mention the cute Tiki Bar. Fun! Beach access is pretty close- certainly doable. Thanks again for a great vacation."

"We were very pleased with this company. House was as described. They let us know that the house was ready was ready early. We had one small issue with lack of kitchen supplies. They rectified situation within hours. Outstanding customer service"

"I booked a house with Village Realty after learning my original house in Ocracoke had no power and we did not have a firm day for restoration. I bought renters insurance. The power was turned back on in time for the trip to Ocracoke, not thinking I would ever see my money back on the house in Corolla, Village Realty sent me an email that week that my money was refunded! I was beyond thrilled. Thank you Village Realty for making my vacation great."

"Village Realty was the best rental agency I have used thus far. Easy to book, great communication. I love the convenience of the app when traveling."

"I have leased various properties from VROBX for the past 6 summers or so, and have never been disappointed. Our recent stay in Corolla was as good as any. The house was ready early (unfortunately the traffic was not!) , and we enjoyed a great time. Their mobile app is very helpful with information and reporting any maintenance issues. An issue with the pool was responded to within minutes. A great company that is easy to work with, we will continue to lease exclusively through them for years to come!"

"Second time booking with them. They fixed a few problems with the house quickly . Website is easy to use. Need more hours to answer pre existing reservation questions."

"Third time I've rented through Village Realty and there has never been any issues with them or the properties they manage. Their app is awesome and makes everything very simple and convenient. I would highly recommend them if you are looking for a vacation on the OBX."

"We really love working with Village Realty. Their office staff is great and their check in process is the easiest we've experienced on the Outer Banks. We have stayed at SN37, a property in South Nags Head, for the past five years. It is the best property that we've ever rented in the Outer Banks. Village Realty told me that the ownership changed about four years ago and the new owner has done some major improvements to the property. The entire pool deck was replaced this year with a new concrete pool deck, fence and new landscaping. There is new, high quality pool deck furniture, umbrellas and a new gas grill. The owners added two foot wash stations and upgraded the outdoor shower. Inside, the owner has replaced the furniture in the family room and the living room and added curtains to all of the windows and sliding glass doors. The kitchen was well stocked. Our five star review is for both Village realty and SN37."

"Everything expected and more. The house was spacious, beautiful and comfortable (elevator and all). The theater room projector was not working and was quickly repaired. The balcony views were stunning. Will certainly return to "A Shore Thing" (property name)."

"Our stay was amazing!! The condo was beautiful and very clean!"

"We have been using Village Realty for several years now and always have continued great service, quick responses to questions and receive a true sense that the staff is there to help in any way possible!! Fantastic organization!!"

"We loved the house and the fact that we were right on the beach! Village Realty was awesome. The only complaint we had was the housekeeping company they use did not do a very good job on cleaning the house. We understood that there were problems with the renters before us and that carpets had to be shampooed (we walked on damp carpeting for 2 days) but the downstairs tiled floor was covered in sand and there was dust everywhere. Kitchen counters had not been cleaned off as well as appliances. Bathroom mirrors were very dirty (which made us wonder about the rest of the bathroom). A comforter from one of the guest rooms was removed and we were told a replacement would be brought the day we checked in (which did not happen). Luckily we found a spare comforter in the closet. I hope housekeeping appreciated the clean up job we did for them when we left."

"We had a wonderful week the last week in June. Village Realty has a great check in system where they just give you a code to get into your house so you do not have to go by the office. When you check out you just put in the code that they give you to check out. It is so simple and saves so much time. The house was clean and well maintained. I will use Village Realty again!"

"First, I am NOT a renter I am a homeowner and thought it might be nice to get a view from the owner of a vacation home. We also rent/use (since this is money lost to us as income it is basically renting for all intents and purposes) our house so we pretty much know what the service looks like from both points of view. Now before we get into a long extended discussion along the lines of, "of course they do a good job when the owner is coming in!", let me just say that the folks that do the housekeeping are contracted and have NO idea who is coming into the house next (having arrived early (in order to asses exactly what some have reported on this website) on several occasions and having had the housekeepers calling Village saying we arrived too early). Village has cone a remarkable job of keeping us abreast of damages, wear and tear, replacements, repairs, etc. We get a monthly statement telling us exactly what was done and why. Further, our own assessments of the responsiveness of Village is excellent. We used another company prior to our switch to Village and we have NEVER looked back. They are everything that we need in a management company. Responsive, thorough, calm, collected, focused and renter friendly. I cannot respond to the complaints about renting only to families as that is our primary target population as well. I can say that all of us as owners have heard horror stories about renting to non-family groups that totally trash a house (to the point that a deposit of 300 USD might be a 10% downpayment on the total cost of repairs and replacements) so i totally understand the reticence that many have about this type of rental. This is not to denigrate or cast aspersions on all non-family groups just to say that the incidence is SO much higher that anyone whose job is assessing risk would think it foolhardy not to be very thoughtful about this practice. Finally, the cleanliness of the house is a direct reflection of the housekeeping service and NOT Village per se. They are hostage to the groups they use to service the homes and the best they can do is to no longer make use of the service that does not clean to their specifications. Thus, I think it is wise to give them some distance on this topic and at least be aware that having a house that is poorly cleaned not only does the renter a disservice, but as your reviews suggest, it also means that they lose a customer for the future. Neither of these is a desirable outcome. Don't know if any of this helps those who have had bad experiences but from this homeowners perspective they do a wonderful job at an extremely challenging task!"

"The first 5 years we vacationed in the Outer Banks we rented from Village Realty. We were impressed with the homes they offered, the cleanliness and the fast response when we needed a repair, a light bulb, short a towel or just needed extra towels. Five years ago we purchased a home in OBX and decided to use Village Realty as our rental company. We've been thrilled with there service, quick response to questions or repairs and treating our renters with great respect, I can only assume the same way we were treated when we rented from VR. We respect, trust and rely heavily on Village Realty to keep our house rented, well maintained, clean and keep our renters happy. So far they have met or exceeded our expectations."

"The Best! Thats right I said the Best. We have been vacationing for over 25 years in the OBX. We purchased a home a few years ago. Village realty and especially Candy Basnight our agent cant do enough for us. We are so happy we met Candy. Thanks for everything!"

"We had a great experience with Village Realty. We came in on the heels of Hermine and the island was still stressed by the storm... Power outages and the like. Throughout VR's communication was proactive and fantastic. They sent messages via their app, which was handy. They responded quickly and pleasantly to both app-sent requests and phone calls. Everyone with whom I spoke at VR was super sweet even during what had to have been a frustrating holiday weekend. The entry-code access, instead of physical keys, was a big plus. I would rent through them again."